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This guide explains how to connect Constant Contact and use it in Playbooks to create or update contacts and add them to the lists you choose.
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Quick summary
- What it does: When a Playbook runs, it can create or update a contact in Constant Contact and add the contact to a selected list.
- Where it lives: Admin area → Integrations → Constant Contact. Playbooks are in the admin sidebar under Playbooks.
- Prereqs: A Constant Contact app (Client ID + Client Secret), authorization completed, and Playbooks enabled in site configuration.
Where to find Constant Contact and Playbooks
- Constant Contact integration: Admin sidebar → Integrations → Constant Contact
- Tabs: Settings and Custom Fields Mapping
- Playbooks: Admin sidebar → Playbooks
- A Playbook is configured as: Event (trigger) → Criteria → Actions
Part 1 — Connect Constant Contact
1. Open the integration
- In the admin area, go to Integrations.
- Click Constant Contact.
2. Enter credentials (Settings tab)
On the Settings tab, enter:
- Client ID — From your Constant Contact developer app.
- Client Secret — From the same developer app.
Click Save.
3. Authorize the connection
- Click Connect To Constant Contact Application.
- Sign in to Constant Contact.
- Approve access.
After authorization, you will return to the integration page and the app will show as connected.