Under the Content Management section of your admin, you’ll notice a section labeled FAQs. This section allows you to add specific frequently asked questions for your seekers and employers, which they can access on the front side of the job board.
Web Scribble offers default FAQs as part of the template, but you can tailor this and add your own based on your users’ activity and any feedback they may have gotten.
You can create specific FAQ categories and then assign them to the appropriate FAQ type: job seeker or employer.
Both job seekers and employers can access the FAQ page on your job board. When logged in, users can find the FAQs under their Profile → FAQ section.
An FAQ category collects Q&As on your preferred topic. This can be a list of questions about the registration process, job application, or communicating with potential talent and employers.
Categories help organize questions, making it easier for users to search and improving their overall experience.
To create a new FAQ category:
Click the blue + Add Category button in the top right corner of the screen
Fill out the required fields (marked with *)
<aside>
Note: This page may look different depending on your language preferences.
</aside>
Select the appropriate category Type: job seeker or employer.
Click Save. You'll be redirected to the categories list page, where you'll also see a confirmation message:
Once you create a category, you can move it up or down on your job board, depending on your preference for its position.
This is how the FAQs page appears to your users (the page will match your organization’s design requirements):